What clients say
about working with us.

We engaged Norova for the Concept Brief on our pre-war bungalow in Bangsar. The direction document they produced was unlike anything we had seen from other studios — it had a real point of view, not just a collection of images. The layout proposals were grounded in the actual proportions of our rooms rather than generic furniture arrangements. The two consultations were thoughtful and unhurried. I would engage them again without hesitation.

Norova handled the full documentation for our living room and dining room. The joinery drawings were detailed enough that our contractor could work from them directly — he commented that the ceiling section drawings were the clearest he had received from any designer. The fabric and finish schedule was also well structured. One room took slightly longer than estimated because we added a cornice treatment mid-process, but that was our decision rather than theirs. Overall a reliable and honest studio to work with.

We had inherited several pieces of furniture from my grandmother — a mix of Peranakan lacquerwork and older European pieces — and could not find a designer who knew how to work with them rather than around them. Norova's sourcing engagement was exactly what we needed. They coordinated with a restorer in Petaling Jaya for two of the chairs and sourced complementary pieces that actually spoke to the existing collection. The installation-day visit made a real difference to how things were placed. The room now feels coherent in a way it never did before.

I had worked with two other studios before finding Norova. The difference was apparent from the first conversation — they asked questions about how we actually use the rooms, not just about our style preferences. The brief they produced addressed our colonial bungalow's proportions specifically, not generically. I have since referred two colleagues to them.

I used the Concept Brief service as a first step before deciding whether to proceed with full documentation. The value of having a clear written direction — something I could show to contractors and joiners — was immediately obvious. The brief was well-written and specific to our rooms, not templated. My one note would be that the visual direction document could have had slightly more variety in the reference images, but this is a minor point. The spatial layout was well-considered and has guided our renovation effectively.

The documentation package Norova prepared for our master bedroom and study was the most thorough design documentation I have ever received. The materials care note, which I did not expect, has turned out to be genuinely useful — our joiner has referred to it several times. Nadia's approach is measured and her advice is frank. She will tell you if something you want will not work, which I appreciate.